FAQ
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Gather Flora is an online local-centric marketplace for professionals in the flower industry and their direct customers. We are best suited for flower businesses or collectives that wish to simplify and save time in their ordering processes while showcasing incredible local flowers.
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When you purchase through Gather Flora, we automatically divvy the appropriate funds between the vendors in your supply chain. We also collect a small transaction fee to handle our own operations as well as merchant (i.e.m bank processing) fees.
3%+30¢ for CC fees
4-8% Gather Flora Transaction Fee dependent on volumeWe take pride in offering a fantastic tier of free accounts for farms and florists!
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For information about our pricing for Advanced Farm or Collective accounts, please visit our pricing page.
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We are excited to provide this service to help drive change towards sustainability and traceability in the flower industry. Transaction fees support our ability to provide this service. We are dedicated to keeping the cost accessible to small flower businesses, and proud to deliver tools at an incredible value.
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Flowers on Gather Flora are a natural, variable product. As such, we cannot know for certain when a specific flower will be available. Vendors are able to choose their own timing for their weekly availability list, which will likely change from week to week.
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Gather Flora vendors set permissions on their availability lists meaning that only permissioned users may see their products. The permissions may be granted individually or for entire classes of customers like 'wholesalers' and 'everyone.'
Permissions include allowing customers to view, purchase, or even resell their flowers.
It is up to vendors to grant you permission, so if you are looking to connect to more flowers please reach out to the vendor directly or to contact@gatherflora.comription -
To place a claim and receive credit on product or, when possible replace product, please review the following information:
Any quality problems, shortages, or wrong product must be reported to Gather Flora within 24 hours of receipt of the product. This may be done in person at one of our pick-up locations or by completing this form.
You may request a claim if you are able to demonstrate that an inaccurate web photo/description is the reason for the product not meeting your expectations within reason.
Upon approval of your claim, store credit or product replacement when possible, will be issued along with an email confirmation to you.
Thank you!
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So happy you asked! In Spring of 2024, Gather Flora SF launched a pilot program for local deliveries. For the initial phases of this program, we are able to serve San Francisco city, and Oakland city. Please see below to verify that you are located within these delivery zones:
San Francisco: 94102–94105; 94107–94112; 94114–94134; 94137; 94139–94147; 94151; 94158–94161; 94163–94164; 94172; 94177; 94188
South Bay: 94015; 94066; 94080, 94083 ; 94128
Oakland: 94601; 94605; 94606; 94608; 94662, 94607 ; 94611; 94615; 94701; 94702; 94703; 94704; 94705; 94706; 94707; 94708; 94709; 94710; 94712; 94720; 94804; 94617 ; 94618 ; 94602, 94603 ; 94604 ; 94609, 94610 ; 94612 ; 94613, 94614 ; 94619 ; 94621, 94649 ; 94659 ; 94622, 94623 ; 94624 ; 94660, 94661 ; 94666
We are currently reaching out to our customers who are eligible for the pilot phase. If your shop is located within our current delivery zones and you’d like to learn more, please do not hesitate to contact us directly at: 650.695.1440 or connect@gatherflora.com
Shop as you normally would on our web platform. Once you reach check out, you’ll find different fulfillment options. Please select the option that matches your delivery zone and complete your purchase! We’ll take care of the rest (we can also assist you via phone)
Our prices vary depending on where you are located. For more detailed information on our pricing, please contact us directly at: 650.695.1440 or connect@gatherflora.com
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What you can sell on Gather Flora?
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Fresh Flowers
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Dried Flowers
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Wreaths
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And more!
Policies